Manager - Investment Generation & Aftercare

Bridgetown, Saint Michael, Barbados | Full-time

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                                             MANAGER - Investment Generation & Aftercare 

Purpose of the Job: To promote Barbados as the investment destination of choice by organizing, implementing and evaluating all IB’s investment promotion and facilitation activities; developing investment promotion projects; promoting Barbados as an attractive investment; facilitating and providing support for current and potential investors.

Essential Job Results:

  1. Contributes to the Strategic Management Process by among other things: assisting the Director with responsibility for Investment Generation and Aftercare with the preparation of the Corporation’s strategic plan and coordination of strategic planning sessions; identifying new opportunities and formulating and implementing programmes and activities to promote foreign-direct investment opportunities.
  2. Analyses the Investment Source Markets by among other things: interpreting market trends; assisting with the identifying of priority investment markets; selecting and prioritising targeted countries and investors in priority sectors; compiling targeted project opportunities per sector and country; identifying potential relevant investors to be attracted to Barbados.
  3. Meets IPF Operational Requirements by among other things: assisting with the development and management of the Division’s annual work programme and assisting with the implementation of operational risk assessment procedures and frameworks to support and strengthen client relationships including budget; creating and managing project teams to identify and work on innovative solutions for the promotion of the Division’s objectives.
  4. Promotes the Development of the Global Business Sector by among other things:  working collaboratively with the IPF and Research and Communications teams to develop strong communications programmes to address the critical importance of client facilitation, mandate expansion, investment promotion and service excellence.
  5. Maintains a Culture of Quality Client Service in the IPF Division by among other things: overseeing the client care programme and supervising officers in the implementation of their programmes.
  6. Manages the Human Resources and Influences Staff Results by among other things: assisting with the recruitment, selection, on-boarding/orientation, regular performance management, promotion, discipline, training and development of team members; effectively defining and communicating responsibilities, job expectations, authorities, and accountability of all staff in the Division; allocating and supervising the work related to identified sectors; supporting team members in effectively carrying out their duties and responsibilities, including providing coaching and mentorship; facilitating a participative team environment of communication, consensus, cooperation, collaboration, and commitment; building, maintaining, and marshalling a high performance IPF team. 
  7. Ensures Compliance by among other things: assist with monitoring and evaluating the Division’s operational processes to ensure it is not in contravention of any statutory and governance requirements. 
  8. Engenders a Participative Team Environment by among other things: assigning experienced team members to be involved in on-boarding of new team members; coordinating and facilitating regular team sessions to obtain consistent feedback about the daily operations of the IPF Division and how processes can be refined and/or augmented to create more expedient and satisfactory service.
  9. Seeks to resolve Employment Relationship Grievances in the IPF Division by among other things: investigating complaints and concerns in a timely manner; evaluating and offering possible courses of action; assisting or advising direct reports on the application of relevant employment policies; encouraging the use of the appeal system; seeking specialist employee relations advice and/or escalating matters as appropriate.
  10. Contributes to the Invest Barbados Team Effort by among other things:  leading your team to accomplish service excellence, quality enhancement, client/customer satisfaction, and continuous improvement; developing and preserving good working relationships with colleagues; attending management meetings and Board Meetings (as required); accomplishing other job-related results as needed.

Qualifications and Experience:

  • Bachelor’s Degree in Business Administration/International Business/Marketing or related discipline plus a minimum of five (5) years’ practical related management experience in a similar role with a proven track record of high performance, or Diploma in Management/Business Administration/ International Business/Marketing or related discipline plus a minimum of ten (10) years’ practical, related management experience in a similar role with a proven track record of high performance.
  • Experience in developing and implementing new strategies and procedures.
  • Working knowledge and application of regulations in an international business environment.

Professional and Technical Knowledge:

  • Knowledgeable of the laws, regulations and best practices in Barbados as it relates to investment attraction and retention. 
  • Proven knowledge of state-of-the-art practices in the field.

Core Competencies:

  • Evidence of an excellent understanding and strategic awareness of what makes businesses successful.
  • Evidence of an exceptional ability to think critically, creatively, strategically and systemically.
  • Demonstrated ability to gather data, compile and interpret information and prepare reports.
  • Demonstrated ability to conduct risk assessment.
  • Demonstrated ability to establish effective professional relationships with colleagues, clients and other stakeholders.
  • Demonstrated ability to obtain results through others.
  • Evidence of ability to identify or anticipate current or future challenges and opportunities.
  • Evidence of ability to manage multiple demands and priorities. 
  • Proven track record of ability to work under pressure, meet deadlines, respond to rapidly changing environments and lead desirable change.
  • Ability to work in a fast-paced, high-volume environment.

Key Skills Required:

  • Excellent verbal and written communication and presentation skills.
  • Excellent problem-solving, planning, prioritization and organizational skills.
  • Excellent interpersonal and leadership skills.
  •  Excellent analytical, statistical and conceptual skills and commitment to delivering outstanding results.
  • Exceptional strategic and time management skills.
  • Highly proficient in MS Word, Excel and PowerPoint and other relevant application:

Required Traits:

  • Demonstration of a high degree of integrity, reliability, punctuality, commitment, and drive.
  • A strong disposition towards engendering a participative environment.
  •  History of displaying influencing skills and the attributes of a strategic leader.
  • Proven track record of willingness to listen and embrace new ideas and approaches from others at all levels of an organisation. 
  • Being self-directed and results-oriented.

Working Conditions & Environment:

This position requires the incumbent to:

  • Work in accordance with the exigencies of the operations.
  • Work in an office environment.

Suitably qualified candidates interested in this opportunity should demonstrate in their Curriculum Vitae how their experience, achievements and qualifications would be a good match for this role. Kindly also include the names and contact details of two business references.  The CV should be sent no later than April 11, 2025.